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Eyewear Boutique Founder Kajal Sanghrajka was impressed by the customer support offered by Xero. Xero is also a very secure platform; security measures include data encryption, two-step authentication, and 24/7 monitoring at multiple locations. The purpose of our community is to connect small business owners with experienced industry experts who can address their questions, offer direction, and share best practices. Niche businesses (such as those in e-commerce) that require more specialized solutions rather than a mass-market, one-size-fits-all software package. Businesses that need a low-cost way to send many invoices or bills. Less accounting-savvy business owners who prefer lots of color-coded visuals to help them analyze their business’s performance. During our test run, we reached out to Xero via email, posing as a small business owner interested in the software.

inventory management

Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. You can turn on Sales Tax Lookup in the Advanced Settings menu, and the application pulls in the correct rate based on the physical location of the customer. In most other small business accounting software, you have to find the rates yourself and enter them, making Xero much more convenient in this area.

off all plans to suit your business

The user can test drive every feature for free for a trial period of 30 days. The Starter version of Xero comes at $20 per month, the Standard version costs about $30 per month, whereas the Premium version of Xero costs $40 per month. Their security measures include industry-standard data encryption, two-step authentication, and 24/7 monitoring at multiple locations. The platform is also praised for its stability, with 99.97% uptime. Unfortunately, Xero doesn’t offer phone support or live chat; there’s only email support.

  • Before you create your business account, you can play around with Xero using a demo company.
  • Xero is an online accounting software designed to meet the needs of small businesses.
  • The company has brought in more features since the last time I reviewed the apps, including quotes, purchase orders, and bank reconciliation.
  • If you’re thinking about switching to Xero from a different accounting solution , you may have a lot of accounting data online already.
  • Each plan comes with unlimited users and varies by the number of features available.

These ratings are meant to provide clarity in the decision-making process, but what’s best for your business will depend on its size, growth trajectory and which features you need most. Less scalable products are typically simpler, but diminished functionality can cause headaches down the road for growing businesses. We encourage you to research and compare multiple accounting software products before choosing one. Xero helps transform the data you enter into actionable information at every subscription level.


Xero’s best features, such as the expense management and multi-currency support feature, are only available if you opt for the Established plan. The cheapest monthly plan also has a limit on how many invoices you can send and bills you can create.

Why is Xero so popular?

Xero helps you track your bills and pay them on time, which also keeps your credit rating high. You can schedule payments and store all of your bills in one place so you never lose track. Xero also grants you access to automatic bank feeds to make sure you have sufficient funds to cover payments.

Xero began its life in New Zealand, but it has grown rapidly since it entered the US market several years ago. Its usability, features, integration options, and network of advisors make it one of the best small-business accounting applications available today. The company has emphasized incorporating machine learning in several areas, making it smarter every year, too. The second mobile app, Xero Expenses, is for employees who need to submit reimbursable expenses but don’t need access to the main site. Employees can use this app to take pictures of receipts with their phones.

Xero Accounting Categories on SoftwareSuggest

Because not every Xero Review: Features & Pricing software tool offers inventory management, it’s notable that Xero offers inventory management with moderate specifications. Xero offers an affordable all-in-one accounting platform for small- and medium-sized businesses, as well as for freelance accountants, and bookkeepers. For $20 to $40 per month, you can get both the minimum requirements and advanced tools and features you need to run your business. Among these features are purchase orders, bills payment, inventory, payroll, multi-currency accounting, and more.

  • For additional $7 per month, you can add Xero Analytics Plus and gain deeper insights about your business.
  • Knowing and understanding your business’s current state and immediate plans is important as each package is designed with a specific business stage in mind.
  • Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position.
  • This new form should speed up the customer billing process because of its smart simplicity, besides being more aesthetically pleasing.
  • Your financial situation is unique and the products and services we review may not be right for your circumstances.
  • With Xero’s robust accounting features, small businesses can view their cash flows, transactions and account details from any location.

In the years since 2006, the company has expanded across the world, with offices in the USA, the UK, Australia, Canada, Singapore, Hong Kong, and South Africa. Xero has huge investment behind it, and is used basically everywhere on the planet. Clearly, they have been doing a lot of things right and delivering a great product in this industry. Once you sign up for the software or the free trial, you’ll be taken to a step-by-step onboarding process explaining how each feature works. The onboarding process is a combination of help articles and videos.

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All the employees have been able to cope with without any problem, with no need for extensive training. All the business accounting information, reports, pay slips, and bank statements are in order. Some of the most common reasons why users love the Xero software is the software’s ease of use.

Who is Xero suitable for?

Xero is suitable for businesses of all sizes, but it is especially well-suited for small businesses and startups. The software is very convenient and has various features, including invoicing, bank reconciliation, and expense tracking. Furthermore, it has over 800 app integrations and offers unlimited usage.

Xero also functions as an expense management solution to help you keep track of your or your employees’ expenses. The reimbursement process is made easier with the help of Xero’s powerful data capture feature that automatically extracts information from photos of receipts uploaded to the platform. All reimbursement claims can be easily approved from your end, thus making the process faster.

/ Bookkeeping

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